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How we deliver the reliable communications you expect and demand

Recognizing the importance of clear, reliable communications, we have made it a priority to keep up to date on the latest innovations and equipment releases. "We go to all the trade shows to see what's new," notes Craig McDonald, CEO, Earth Communications. "We buy the best of the best because that's what is necessary to offer safe, reliable and secure communications. You can always find a supplier who offers something cheaper, but that is almost always older technology from a provider who can't supply the service support our customers demand."

24-hour service and technical support, provided on site or remotely by highly trained technicians

Provided that safety is not compromised, our technicians will not be deterred by harsh weather conditions, including temperatures as low as 50 below Celsius. On the rare occasions when you need a part replaced, we are able to respond quickly because we have an inventory of parts that has been pre-tested and inspected. "We understand that there is a cost consequence when a communications network goes down," explains Kevin Spitzmacher, CFO of Earth Communications. "Every day counts and in some cases every hour counts, so there is no room for excuses because of weather conditions or the time of the year. If a part has to be delivered, we need to get that done one way or another."

Service requests not related to hardware can often be solved remotely by an Earth Communications technician, working on a computer monitor. "The technician can solve the problem or he can tell someone onsite what needs to be done," says Marcus Walters, Operations Manager for Earth Communications. "It's a great option because it allows almost immediate response and resolution."

What We Offer

With quality, integrity and safe operations, Earth Communications will provide an array of products and services that empower our customers to communicate effectively in today's changing world.

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